The reviews are in –
You like us!
Thank you!
We are so grateful for our members’ feedback.
If you would like to send us a message to let us
know how we’re doing, please get in touch!
“Now that my home has officially closed, I wanted to make sure I send you a big thank you! You went above and beyond to support me through this process. As a first-time home buyer, purchasing out of state with a tight turnaround, you helped to make the process flow smoothly. From your responsiveness to helping with explaining different documents, your support has made the difference.”
– Member AE 2022
“Thank you for moving heaven and earth to make our dream home a reality.”
– O & T G. 2022
“Thank you all for the amazing support you all provide to us during this home purchasing process. We can’t enough about how smooth everything went on the Lender’s side!! We appreciate all your efforts to get us closed so quickly.”
– M & C 2022
“I want to extend our very deep appreciation and thanks for the way in which you handled our recent refinancing. Your professionalism and follow-thru made us feel like truly valued customers. You made a process that can be stressful, very seamless and transparent. Your acknowledgment of our emails and constant communication ensured that we knew exactly where we were in the process and what to expect next. Our interactions with you were always incredibly professional but also very pleasant… we enjoyed all of our calls with you :).”
– O & E 2022
“I wanted to thank you for such a smooth, fast, and easy home buying process! This was our first home and we couldn’t be happier with the service you and your team delivered. The eClose signing was so quick and simple! We wish all of the closing could have been done with the eClose process because of how quick it was. “
– Member 2023
“I wanted to take a minute to thank the FRFCU Mortgage Team for the diligent work on achieving a less than 4 weeks closure. This definitely wouldn’t have been possible without you putting in all the extra hours of work and consistent follow up. You were ever ready to answer any queries – no matter what time or day, and helped us through the process right from the start.”
– Divya, 2023
“Everything was fantastic with our Mortgage process, went smoothly, and we couldn’t be more happy and satisfied with your care! We really appreciate your help and support throughout this Mortgage journey. You will be the top choice for all our future similar needs and will for sure be highly recommended to all our friends. Thank you so much again!”
– Stela M, 2023
“Thank you very much for your support and patience throughout the Mortgage process. It wouldn’t have been as smooth of a process without you. Thanks again for proactively reviewing all the documents and making sure to meet the closing time frame and date without any delays. I will be happy to work with FRFCU in the future.”
– Shiva, 2023
“Brett and Dave, I just wanted to say thank you again for all you did to help get the wire transfer completed yesterday. Please pass along my thanks to Maria S. and Adriana M. as well as anyone else who played a party in helping Kathy and I get this done. We appreciate it!”
– Jim A., 2024
“Thank you so much, Jasoda, for your incredible support and guidance in helping us close our Mortgage Refinancing! Your professionalism, clear communication, and dedication made the entire process smooth and stress-free. I truly appreciate all the effort you put in to ensure everything went smoothly. You’re amazing!“
– Sri, 2024
“Thank you for everything you did for me over these last two days. I came to you looking for a loan, completely starting from scratch. You got me pre-approved, approved with a FANTASTIC rate, and was able to release the funds within the tight time constraints that Carvana gave me. With something that could have easily taken a week, you and your team were able to do in 2 days.
I am truly grateful to you and your generosity, and can assure you that I appreciate my membership at FRFCU! “
– A 2022
“I just had to let you know how incredibly helpful and patient your Member Service Center representative has been! They SO patiently helped me, they’re awesome!”
– JM 2022
“I wanted to confirm that closing has completed on my new condo hotel unit down in South Carolina and express my appreciation and thanks for all you did to help make it possible. I greatly valued your ready availability with any questions I had and your tenacity and making sure that all things were complete. Not always an easy process, but you helped me navigate and assure me that things were getting accomplished. Thank you again!”
– Ellen G. 2022
“We so appreciate and thank you for visiting our class for Career Day. The students thoroughly enjoyed the FRFCU Financial Literacy presentation. Please accept our thank you note as a token of appreciation.”
– Ms. V 2022
“I’d like to take a moment to say how grateful I am that I had the FRFCU team working on my loan. I’ve been through this home-buying process before, but FRFCU displayed a level of attention to detail that is unmatched. Your attention to detail and ability to catch potential issues left me feeling reassured that I would make it to the closing table. You have been such a delight to work with. So many buyers are starting this process and not making it to the closing table for numerous reasons, but I never felt like I wouldn’t because I had you behind me. With the amount of steps and measures you took, I knew you all were working just as hard to close this loan. Even when there were hiccups on the seller’s side, you continued pushing to make sure nothing kept me from closing on the house. Ultimately, I was able to close. And that’s what matters. I cannot thank you enough for all the time and hard work you and your team put into closing my loan and helping get this property!”
– Andrew, 2023
“I recently applied for a car loan which was not approved due to the milage on the car. Then I was able to talk to Thomas Hardy at your Johnson & Johnson branch in New Brunswick. He was very helpful in helping me get a loan. He suggested that I should get a Personal Loan instead of an Auto Loan. It took him less than 4 hours that same day to get my loan approved. When I checked my bank account, the money was already there. I will recommend anyone to Financial Resources FCU. Such great service!”
– Maxine B, 2023
“Financial Resources FCU just processed a mortgage to facilitate my acquisition. I have been in the real estate business for 35 years and during that time have worked with many professionals. I can truly state, with Financial Resources FCU, I just worked with one of the most professional groups I have ever had the pleasure of working with. Your combined efforts and dedication in approving the loan quickly was greatly appreciated. I really look forward to working again with your entire team. It was a real pleasure interacting with you.”
– Member 2023
“Amy was the best! She (Amy) reached out early in the mortgage process and made things so smooth and easy for us. She was proactive, communicative, and helpful from day one. Conventional wisdom was to use a local credit union and WOW are we glad we did. We couldn’t have asked for a better loan officer to walk us through our first time buying a home!”
– Member, 2024