Social Media Policy
Financial Resources Federal Credit Union’s Social Media Public Use Policy
Third Party Site Disclaimer
Financial Resources FCU may post third party links. These sites are for your convenience and reference only; we are not responsible for, nor do we endorse, third party sites or their content.
To ensure exchanges are productive, informative, respectful of diverse viewpoints and lawful, we will review all comments and will not post comments that are, or include:
Off Topic – We will exclude comments not related to the subject of the conversation. If you would like to provide feedback, or would like a Financial Resources associate to follow-up with you, you may contact Member Services at 800.933.3280, press 4.
Spam – Comments focused on selling a product or service, or comments posted for a purpose of driving traffic to a particular website for personal, political, or monetary gain will be excluded.
Personal Attacks – If you disagree with the content we would like to hear from you, but ask that you refrain from personal attacks or being disrespectful to others. Malicious intent and/or participation not in the spirit of civil conversation will be excluded.
Illegal – Posts must not violate laws that govern use of copyrights, trade secrets, etc.
Offensive Language – Comments including, but not limited to, profane or provocative language will be excluded. Comments that contain threatening, hateful, offensive, derogatory, obscene or sexually explicit language will not be tolerated.
Private or Confidential Information – Please do not provide any of your specific account details or other personal information when posting comments. If you have immediate service needs, please contact Member Services or visit one of our local branches for assistance.
Posts in HTML Format (or URLs) will not be accepted. Please only use plain text when submitting your comments.
Posts from individuals under the age of 13 will not be accepted.
All comments are monitored, but not controlled by Financial Resources. At our sole discretion, Financial Resources reserves the right to deny the posting of any comment we deem inappropriate.
Financial Resources does not endorse any comments made by its associates, unless they are an authorized representative of the Credit Union. All statements and viewpoints expressed in the comments are strictly those of the commenter alone, and do not constitute an official position of Financial Resources, unless they are posted by the original author (who is an authorized representative of the Credit Union) or by a subject matter expert responding on behalf of that authorized representative.
Financial Resources Associates – If you are a Financial Resources associate, you MUST disclose your employment status when you submit a comment or question. When participating in online communities, do not misrepresent yourself. Whether you are at home or in the office, working for Financial Resources is a material fact that may influence content, and community members have a right to know you work for us. When commenting on the Credit Union, unless you are authorized to speak on behalf of Financial Resources, you must state that the views expressed are your own. If we feel the nature of your comment is confidential, shares information not generally available, or recommends an action, which could adversely affect our members, we reserve the right not to post your comment to a social media site. Thank you for helping maintain the integrity of our community by disclosing your employment relationship.