IMPORTANT HILLSBOROUGH BRANCH UPDATE:

 

After careful consideration, we’ve made the decision to close our Hillsborough Branch on January 31, 2025.

 

Please continue reading to learn how we arrived at this difficult decision and the steps we’re taking to ensure our members are best served.

 

Hillsborough Branch
Hours as of 10/28/24

Lobby & Drive Up Open:
Mon, Wed & Fri 9 AM – 5 PM

Lobby & Drive Up Closed:
Tues, Thurs & Sat

At Financial Resources FCU, serving you is our top priority. To enhance your experience, we continually evaluate how to best allocate our resources effectively. Recently, we conducted a formal review of our Hillsborough Branch and noticed a significant decline in member activity at this location. Many of our members have shifted their banking preferences toward our digital platforms and the number of members exclusively using this branch has decreased.

In light of these trends, and considering the upcoming expiration of our lease, we have made the difficult decision to close our Hillsborough Branch effective January 31, 2025.

This decision aligns with our mission and responsibilities to manage member assets responsibly, prioritize our member needs, and adapt to your changing preferences. We will continue to focus our efforts on enhancing our member services and expanding our digital offerings. We are committed to supporting our Hillsborough team members by offering opportunities to transition to other credit union positions.

We appreciate your understanding and support during this time. We remain focused and committed to providing quality products and services to best assist you in managing your finances.

FAQs:

Why is the Hillsborough Branch closing?
After careful consideration and analysis of branch traffic, we’ve found a significant decline in member activity at this location. Many members have embraced our digital services, taking advantage of the convenience of online and mobile banking, with over 75% of member applications being completed online. Due to these findings, we have made the decision to close the Hillsborough Branch when our lease expires.
When is the Hillsborough Branch closing?
The Hillsborough Branch will permanently close on January 31, 2025.
What are the Hillsborough Branch hours until January 31, 2025?
Starting the week of October 28, 2024, the Hillsborough Branch will be open on Monday, Wednesday, and Friday from 9 AM – 5 PM. The branch will be closed on Tuesday, Thursday, and Saturday.
How will I access my accounts or conduct my banking after the branch closes?
You can visit FRFCU at one our other six convenient branch locations in New Jersey. Additionally, our online banking, mobile banking, and Virtual Assistant Phil at (800) 933-3280 are available 24/7.
What are the closest FRFCU Branch locations to Hillsborough?
The closest FRFCU Branch locations to Hillsborough are Branchburg, Somerset, and Flemington. You can view all of our branch hours and locations here.
What happens to my account or loan after the branch closes?
Nothing! This branch closure will not affect your account(s), loan(s), or membership. You will still be able to conduct all your normal banking activity with no disruption of service.
Will I still be able to open a new account or loan after the branch closes?
Yes, absolutely! There will be no disruption in your membership and you will be able to open a new account or apply for a new loan in-person at any of our branch locations or online on our website 24/7.
What will happen to the employees of the Hillsborough Branch?
We understand that this change also impacts our associates, and we are committed to supporting our Hillsborough team members by offering opportunities to transition to other positions within the credit union.
Who should I contact if I have questions about this branch closure?
We’re here to assist and answer any questions you may have about this transition. Please reach out to us at hillsboroughinfo@finresc.org or at (800) 933-3280.

Federally Insured by NCUA. Equal Housing Lender.